Shipping & Returns

Return Policy

We gladly accept returns of unworn designs within 14 days for store credit or return. Before returning any item(s) please obtain a Return Authorization Number by emailing us at We do not accept bridal accessories back after your wedding date. Shipping and handling fees are non-refundable.

International Shipping

Please contact for international shipping costs. All sales outside Canada will be final including US orders.

Shipping Policy

Joanna Bisley Designs ships all purchases via Express Mail or Priority Post within Canada. An email with a tracking number and confirmation will be emailed to you once package has shipped. All shipments will be sent within 4-6 business days.