All orders shipped within 10 business days , allow 2-6 days delivery. PICK UP AVAILABLE IN CALGARY.Free Shipping to Canada and the USA for orders over $50

Shipping & Returns

Shipping Policy

Joanna Bisley Designs ships all purchases via Canada Post's Express Mail.  An email with a tracking number and confirmation will be emailed to you once package has shipped. All shipments will be sent within 10 business days.  Allow 2-6 days delivery.  PICKUP AVAILABLE IN CALGARY, please contact us at jbdesigns@shaw.ca  to arrange. 

Return Policy

We gladly accept returns within Canada of unworn designs within 14 days for store credit or return, unfortunately we are unable to accept returns outside Canada including the United States. We also do not accept custom design returns..  A restocking charge $10 Cdn will be withheld for each return.

Before returning any item(s) please obtain a Return Authorization Number by emailing us at jbdesigns@shaw.ca. We do not accept bridal accessories back after your wedding date. Shipping and handling fees are non-refundable. 

Please contact jbdesigns@shaw.ca for international shipping costs if you do not see listed. 

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