Shipping & Returns
Joanna Bisley Designs ships all purchases via Canada Post's Express Mail. An email with a tracking number and confirmation will be emailed to you once package has shipped. All shipments will be sent within 10 business days. Allow 2-6 days delivery. PICKUP AVAILABLE IN CALGARY, please contact us at firstname.lastname@example.org to arrange.
We gladly accept returns within Canada and the from the United States of unworn designs within 14 days for store credit or return, we are unable to accept returns from outside these two countries. We do not accept any custom design returns. A restocking charge $10 Cdn plus shipping fees will be withheld for each return.
Before returning any item(s) please obtain a Return Authorization Number by emailing us at email@example.com. We do not accept bridal accessories back after your wedding date. Shipping and handling fees are non-refundable.
Please contact firstname.lastname@example.org for international shipping costs if you do not see listed.